Aurora Phone Directory Search
The Aurora phone directory lists contact numbers for city departments, courts, and public safety offices across Colorado's third-largest city. Aurora sits in three counties but runs a single city government from its main campus at 15151 E Alameda Pkwy. The central contact line, Access Aurora at 303-739-7000, routes calls to any city department during business hours. This directory breaks down the direct numbers you need so you can reach the right office on the first call. Whether you need municipal court, the police non-emergency line, or city planning, every phone number and contact detail for Aurora is listed on this page.
Aurora Quick Facts
Aurora City Hall Contact Numbers
The main phone number for Aurora is 303-739-7000. This is the Access Aurora line. Staff answer calls from 8:00 AM to 5:00 PM, Monday through Friday. They can transfer you to any city department. If you are not sure who to call, start here. The line handles general questions and routes calls across all Aurora offices.
Aurora City Hall is at 15151 E Alameda Pkwy, Aurora, CO 80012. You can visit in person or call ahead. The building holds several key offices under one roof, which makes it a good first stop if you need to deal with more than one department on the same trip. Parking at the campus is free, and the main entrance leads right to the directory kiosk where staff can point you to the right floor.
| Main Office | Aurora Municipal Center 15151 E Alameda Pkwy Aurora, CO 80012 |
|---|---|
| Phone | 303-739-7000 (Access Aurora) |
| Hours | Monday through Friday, 8:00 AM to 5:00 PM |
| Website | auroragov.org |
The Aurora city website has a full staff directory and online forms for many requests. You can look up phone numbers by department or by name. The Aurora contact page is a good place to start if you want to browse all the options before you pick up the phone. Some requests can be handled through email or web forms, which may save time if phone lines are busy.
Note: The Access Aurora line at 303-739-7000 also takes non-emergency city service requests like pothole reports and code complaints.
Aurora Department Phone Directory
Aurora runs more than a dozen city departments. Each one has a direct phone number that bypasses the main switchboard. Calling the right line gets you to the office that handles your issue. Below are the most used department contacts in the Aurora phone directory. These are the numbers residents call most often for city services, permits, and public safety.
The Aurora City Council office takes calls at 303-739-7010. This same number connects to the City Clerk and City Manager offices, since those sit in the same part of city hall. If you need to ask about city ordinances, meeting agendas, or public records from the clerk, 303-739-7010 is the number. The Communications Department has its own line at 303-739-7580 for media and press questions about Aurora.
For fire and rescue services, call 303-739-7000 and ask to be routed. The Aurora Fire Department handles fire inspections, prevention programs, and emergency response. Human Resources takes calls at 303-739-7010 for job openings and city employment questions. Parks and Recreation can be reached at 303-739-7000 as well, and staff there can answer questions about Aurora rec centers, pool schedules, and field permits.
The Aurora Planning and Development Services office has a direct line at 303-739-7340. This is the department to call about building permits, zoning questions, and land use in Aurora. Public Works at 303-739-7304 handles roads, drainage, and infrastructure. If there is a water main break or a street light out in Aurora, Public Works is the first call to make. The Municipal Court phone number is 303-739-7010 for questions about tickets, court dates, and fines.
Note: Several Aurora departments share the 303-739-7010 phone number because they sit in the same wing of city hall. The person who answers can direct you to the right desk.
Aurora City Website Directory
The Aurora city website is the best online resource for finding phone numbers and contact info across all departments. It groups contacts by topic so you can find the right number without scrolling through a long list. The site also has online forms for many common requests, which means you can sometimes skip the phone call entirely.
Visit the Aurora city website to browse the full directory.
The homepage has quick links to the most popular departments. Each department page lists the office phone number, address, and hours. You can also use the search bar at the top to find a specific contact by name or topic within the Aurora city directory.
Aurora Police Phone Numbers
The Aurora Police Department has several phone lines for different needs. The non-emergency line is 303-739-7000. Use this for reports that do not need an immediate response, to ask about case status, or to get a copy of a police report filed in Aurora. For emergencies, always call 911.
Aurora Police publish a full list of phone contacts on their important phone numbers page. That page lists direct lines for divisions like records, traffic, and victim services. It is one of the most visited parts of the Aurora phone directory because people often need a specific division rather than the general line. Calling the direct number saves you from being transferred.
If you need to check on a case or get a report number, the records division can help. You can call during business hours and they will pull up your case by name, date, or report number. Aurora Police also take online reports for certain low-priority incidents through the city website. This can be faster than waiting on hold if you just need to file a report for insurance or record-keeping.
Aurora Contact Page Overview
The Aurora contact page gives you a single spot to find the right department or person. It lists every division with its phone number, physical address, and email. Some offices also have online chat or a web form you can fill out instead of calling.
Check the Aurora contact page for the full list of city contacts.
The page is sorted by department name. Each listing shows the phone number, office location, and hours. You can also submit a general question through the online form if you are not sure which office handles your issue in Aurora. Staff will route your message to the right team and get back to you, usually within one or two business days.
Aurora Public Records Phone Contacts
Public records held by Aurora city offices are available under Colorado's open records law. C.R.S. 24-72-201, the Colorado Open Records Act, gives anyone the right to inspect and copy most government documents. This covers records held by every Aurora department. You can call the City Clerk at 303-739-7010 to start a records request or ask about what is available. The Colorado Secretary of State CORA page explains how the law works and what records fall under it.
Criminal justice records in Aurora fall under a separate statute. C.R.S. 24-72-301, the Colorado Criminal Justice Records Act, sets the rules for access to arrest records, police reports, and related law enforcement files. The Aurora Police records division handles those requests. Some records are free to view in person, while copies may cost a fee. Call the non-emergency line at 303-739-7000 and ask for the records section to get current pricing.
Court records for cases filed in Aurora go through the state judicial system. The Colorado Judicial Branch runs an online case search that covers all state courts. CJD 05-01 is the chief justice directive that controls public access to court files in Colorado. It spells out what records are open, what is restricted, and how you can request sealed files. If you need a document from a case in Aurora, calling the district court clerk for the county where the case was filed is the fastest way to get it.
Colorado State Phone Resources for Aurora
Some services Aurora residents need are handled at the state level, not by the city. These agencies have their own phone lines. Knowing when to call the state instead of the city can save you from being passed around between offices.
The Colorado DMV handles driver licenses and vehicle titles. Aurora has local DMV offices, but the state site lists all branch locations and hours so you can find the closest one. For professional license checks, the DORA license lookup lets you verify if a contractor, doctor, or other professional in Aurora holds a valid state license. This is free to use and searches the full state database.
The Colorado Judicial Branch website has phone numbers for each district court that serves Aurora. Since the city spans three counties, the court you need depends on where in Aurora your matter is filed. Arapahoe, Adams, and Douglas counties each have their own district courts. The judicial branch site lists the current phone numbers and addresses for all three, which makes it a useful bookmark for Aurora residents who deal with court matters.
Note: Aurora city offices cannot transfer calls to state agencies. You need to dial state phone numbers directly.
Using the Aurora Phone Directory
Knowing when to call makes a big difference. Most Aurora city offices are open from 8:00 AM to 5:00 PM on weekdays. Call early in the morning for shorter hold times. Midweek calls tend to go faster than Monday or Friday. If you get voicemail, leave your name, number, and a short note about what you need. Aurora staff usually return calls within one business day.
The Access Aurora line at 303-739-7000 is the catch-all number for the city. It works for almost any question. But if you already know which department you need, calling the direct line saves time. The department numbers listed on this page connect you straight to the right office in Aurora without going through the switchboard first.
- Call 303-739-7000 for the Access Aurora main line
- Use direct department numbers when you know which office you need
- Check the city website for department hours before calling
- Leave a voicemail with your contact info if no one picks up
- Try online forms for non-urgent requests
Many people search for Aurora phone contacts when they have a question about permits, court dates, or city services. The directory above covers the departments that handle those things. If your question falls outside these areas, calling Access Aurora at 303-739-7000 is still the best way to get pointed to the right place. You can also visit the Aurora Municipal Center in person if you prefer face-to-face help.
Arapahoe County Phone Directory
Aurora sits mainly in Arapahoe County, though it also stretches into Adams County and Douglas County. County-level services like property records, tax payments, and the district court run through these county governments. The Arapahoe County phone directory covers the offices that most Aurora residents use for county matters. Adams and Douglas counties serve residents in the northern and southern parts of Aurora.
Nearby City Phone Directories
These cities sit near Aurora in the Denver metro area. If you need phone contacts for a neighboring city government, check their directory pages below.