Douglas County Phone Directory
The Douglas County phone directory covers all government offices and departments in one of Colorado's fastest growing counties. Castle Rock serves as the county seat, and most administrative offices sit along Third Street in the heart of town. With a population near 394,000, Douglas County runs a large network of departments that each have their own phone lines and contact options. Whether you need the sheriff, the assessor, or the clerk's office, this directory puts each number in one place so you can reach the right desk on your first try.
Douglas County Quick Facts
Douglas County Main Office Directory
The main Douglas County phone number is 303-660-7400. This line connects you to the central switchboard at the county building in Castle Rock. If you don't know which department you need, start here. Staff can transfer your call or give you the direct number for any office. The TTY line for hearing-impaired callers is 303-663-7791. Both lines are open during normal business hours on weekdays.
Douglas County government offices are at 100 Third Street, Castle Rock, CO 80104. Most departments share this address, though a few have their own buildings around town. The county website at douglas.co.us lists each office with maps and parking info. You can also find phone numbers and email contacts on the Douglas County contact page, which breaks things down by department. For a full staff list with direct lines, check the key contacts page on the county site.
| Main Phone | 303-660-7400 |
|---|---|
| TTY Line | 303-663-7791 |
| Address | 100 Third Street, Castle Rock, CO 80104 |
| Website | douglas.co.us |
| Contact Page | douglas.co.us/contact-us |
Douglas County Commissioners Phone Numbers
The Board of County Commissioners is the governing body for Douglas County. Three commissioners serve the county and each one represents a different district. The general commissioners line is 303-660-7401. You can also email the board at bocc@douglas.co.us with questions or concerns. Meetings are open to the public, and agendas get posted on the county site before each session.
Each commissioner has a direct phone line. District 1 can be reached at 303-660-7461. District 2 takes calls at 303-660-7462. District 3 has the number 303-660-7463. If you want to speak about a land use case, a budget item, or any other county matter, call the commissioner for your district first. Not sure which district you live in? The main line at 303-660-7401 can tell you based on your address in Douglas County.
Note: Board meetings typically occur on the first and third Tuesday of each month at the Douglas County building in Castle Rock.
Douglas County Department Phone Directory
Douglas County has over a dozen departments, and each one runs its own phone line. This directory lists the most used numbers. The Assessor handles property values and can be reached at 303-660-7450. Questions about taxes and payments go to the Treasurer at 303-660-7455. The Clerk and Recorder picks up at 303-660-7469 for things like recording documents, vital records, and motor vehicle titles. These three offices get more calls than any other department in the county.
The Douglas County Attorney office handles legal matters for the county government. Their phone number is 303-660-7451. Planning and Zoning takes calls at 303-660-7460 for land use questions, building permits, and development reviews. Public Works shares the main county line at 303-660-7400 and covers roads, bridges, and infrastructure. Human Resources answers at 303-660-7410 if you have questions about county jobs or employment. Each of these departments also has a page on the Douglas County website with forms and extra details.
| Assessor | 303-660-7450 |
|---|---|
| Clerk & Recorder | 303-660-7469 |
| County Attorney | 303-660-7451 |
| Coroner | 303-660-7490 |
| Elections | 303-660-7444 |
| Human Resources | 303-660-7410 |
| Human Services | 303-688-4825 |
| Open Space & Parks | 303-660-7495 |
| Planning & Zoning | 303-660-7460 |
| Treasurer | 303-660-7455 |
Some departments share numbers. Open Space and Parks & Trails both use 303-660-7495. Public Works routes through the main county phone at 303-660-7400. If a number is busy, try the main switchboard and ask to be transferred. Most offices in Douglas County keep the same hours, Monday through Friday during the daytime.
Douglas County Sheriff Contact Numbers
The Douglas County Sheriff's Office has its own set of phone numbers apart from the rest of the county directory. The non-emergency line is 303-660-7505. Use this for reports, records requests, or general questions. There is also a toll-free number at 800-654-2733 that works from anywhere in the state. For email, reach the office at dcso@dcsheriff.net. Always call 911 in an emergency.
The main sheriff office sits at 4000 Justice Way, Castle Rock, CO 80109. This is where you go for fingerprints, concealed carry permits, and records in person. Douglas County also runs a substation at 9250 Zotos Drive in Highlands Ranch, CO 80129. The Highlands Ranch office handles walk-in services for the north end of the county. Both locations can help with phone directory questions for law enforcement contacts in Douglas County.
Note: The sheriff's toll-free line at 800-654-2733 is best for callers outside the 303 area code who need to reach Douglas County law enforcement.
Douglas County Phone Lookup Online
The Douglas County website is the best place to look up phone numbers for any office or department. The homepage at douglas.co.us has a search bar and quick links to each department page. From there you can find direct lines, office hours, and mailing addresses. Most pages also list the name of the department head so you know who to ask for when you call Douglas County.
Below is a screenshot of the Douglas County homepage, which serves as the starting point for looking up any government phone number in the county.
The site works well on phones and computers. Each department page lists the office phone, fax, and email in a clear format. You can also use the county's online forms to submit questions if you prefer not to call. Douglas County keeps the directory up to date, so the numbers listed on the site match the current office lines.
Douglas County Records Request by Phone
Colorado law gives the public a right to access government records. Under C.R.S. 24-72-201, known as the Colorado Open Records Act, anyone can request records from Douglas County. This includes phone logs, emails, contracts, and other government documents. You can start a request by calling the department that holds the records, or use the county's online request system. The Secretary of State's CORA page explains your rights in detail.
C.R.S. 24-72-301 sets the rules for how Douglas County must respond. The county has to provide records within three business days in most cases. Some records cost a fee for copies. If a department denies your request, they must cite the specific law that allows them to keep the record private. You can appeal a denial. For court records in Douglas County, CJD 05-01 sets separate rules. The Colorado Judicial Branch website has more on how court phone directories and records work.
When you call to ask for records, have the department name and a clear description of what you need. Simple requests often get handled on the phone in Douglas County. Larger requests may need a written form. The clerk's office at 303-660-7469 can point you in the right direction if you are not sure where to start your records search.
Douglas County Contact Page Directory
The Douglas County contact page breaks down every office with its phone number, address, and email. This is the single best page for finding any directory listing for the county. It pulls all departments into one view so you don't have to click through separate pages.
The contact page also lists hours for each office. Most departments in Douglas County are open from 8 AM to 5 PM, Monday through Friday. Some offices close for lunch or have shorter hours on certain days. Check the page before you go in person so you don't waste a trip. You can also call the main phone line at 303-660-7400 to confirm hours for any specific office in Douglas County.
Colorado State Phone Directory Resources
Some services that cover Douglas County are run by the state, not the county. The Colorado DMV handles driver's licenses and vehicle registration through a state system. You can reach them at dmv.colorado.gov to find the closest office and its phone number. The Douglas County Clerk at 303-660-7469 also does motor vehicle work on behalf of the state, so you may not need to call the DMV directly.
For professional license checks in Douglas County, the Department of Regulatory Agencies runs an online tool at dora.colorado.gov/check-a-license. This covers doctors, lawyers, contractors, and other licensed professionals working in Douglas County. The Colorado Judicial Branch at coloradojudicial.gov handles all court-related directories and case lookups for the county. These state-level directories fill in the gaps where county phone lists leave off.
Note: State agencies often have separate phone trees from county offices, so have your specific question ready before calling to save time navigating menus.
Tips for Calling Douglas County Offices
Getting through to the right person in Douglas County goes smoother when you plan ahead. Call early in the day. Lines tend to be busiest between 11 AM and 2 PM. If you get a voicemail, leave a clear message with your name, phone number, and what you need. Most offices in Douglas County return calls within one business day.
Have your account number, case number, or parcel number ready before you dial. The Assessor at 303-660-7450 needs a parcel number for property questions. The Treasurer at 303-660-7455 needs account numbers for tax payment questions. The Clerk and Recorder at 303-660-7469 may ask for a recording number or document date. Having this information on hand cuts your call time in half and helps Douglas County staff find your records faster.
If no one answers, try the main county line at 303-660-7400. The operator can check if an office is out or transfer you to another person who can help. You can also email most departments through the county website. Response times for email tend to be a bit longer than phone calls, but you get a written record of the answer, which can be useful for Douglas County records requests.
Cities in Douglas County
Douglas County includes several cities and towns, each served by the county government offices listed in this directory. Castle Rock is the county seat and home to most county departments. Parker sits in the northeast part of the county. Both cities rely on Douglas County for services like the sheriff, assessor, clerk, and court system. Residents of Highlands Ranch, Lone Tree, and Castle Pines also fall under the Douglas County phone directory for county-level government contacts.
Other communities in Douglas County include Highlands Ranch, Lone Tree, Castle Pines, Roxborough Park, Larkspur, and Sedalia. These areas use the same county phone numbers listed above for government services. City-level offices have their own separate phone directories.
Nearby Counties
These counties share a border with Douglas County. If you live near a county line, your government services might come from a neighboring county instead. Check your address to be sure you are calling the right county phone directory for your area.